★★★★★5.0· 1,412 reviews on TripAdvisor · Travelers’ Choice 6 years running
Customizable tours for groups, families and events, with local expert guides. Choose from 24 private tours or combine the activities you want, with pickup at your hotel and nobody else in the vehicle. From $75 USD per person, depending on the tour and the size of your group.
24 tours from $75 USD p/p
The price per person drops on every tour as the group grows. Tell us the number and we send the exact figure.
From $75 USD per person
Customize your tour
Step 1
Maya ruins, cenotes, reef snorkelling, sea turtles or a lagoon: pick one or combine several. Each activity already comes with its place, so you don’t have to plan the route.
24 tours to mix and match
Step 2
Families, groups of friends or a special event: the vehicle and the guide are only yours, and the price per person drops as your group grows.
from $75 USD p/p
Step 3
We pick you up at your hotel in Playa del Carmen and reply on WhatsApp with your itinerary and the exact price for your group.
Hotel pickup included
Pickup
Yes — pickup is included from every zone of Playa del Carmen at no extra cost. The time depends on where you are staying, because the route runs from south to north.
We send the driver’s name and the vehicle the evening before and wait 15 minutes past the agreed time. If your street is closed to traffic we agree the nearest corner with you the day before, never on the morning of the tour.
Distances
Playa del Carmen sits in the middle of the coast, which is why more tours leave from here than from anywhere else: nothing worth seeing is more than three and a half hours away, and most of it is under two.
Driving times from central Playa del Carmen on federal highway 307, outside rush hour. Going north to Chichén Itzá, leaving from Playa del Carmen saves about 25 minutes each way compared with leaving from Tulum.
A shared tour costs roughly half and buys you a fixed schedule with 30 to 45 strangers. Above six people, the per-person gap closes almost entirely.
Private with Carey | Shared group tour | |
|---|---|---|
Group size | Your group only, 10+ guests | 30–45 people |
Price per person | From $75 USD | $55–$110 USD |
Pickup | At your hotel, one stop | Meeting point, then 6–8 stops |
Arrival at the ruins | 8:00, before the crowds | 10:00–11:00, with everyone |
Schedule | Adjusted on the day | Fixed, no exceptions |
Waiting time across the day | None | About 90 minutes |
★★★★★
“Picked us up in Playacar at 6:45 on the dot. We were inside the Tulum ruins before any bus arrived, and the guide rearranged the afternoon when he saw our daughter was tiring. That is the part you cannot book on a website.”
MMMary M.Family of 4 · picked up in Playacar · March 2026
1,412reviews, 5.0 average on TripAdvisor
6consecutive Travelers’ Choice awards
2018family-run in Playa del Carmen since
Between 6:45 and 7:20, depending on your zone: Playacar at 6:45, Centro and Quinta Avenida at 7:00, Colosio at 7:10 and Coco Beach at 7:20. Full-day tours to Chichén Itzá and Bacalar leave about 45 minutes earlier.
Per person, and it drops as your group grows. On the Tulum ruins, reef and cenote tour, for example, it goes from $210 per person for two people to $140 per person for a group of ten. Every tour page lists the full table.
Yes. The vehicle and the guide are only yours, so the guide can stay longer where you are enjoying it or skip a stop. Changing the tour itself less than 48 hours before carries a 5% fee.
As early as you can for December to April and holiday weeks; the rest of the year a few days is usually enough. Send us your date on WhatsApp and we confirm availability for your group.
Tours run in light rain; if conditions stop the boat, the reef snorkelling is swapped for a second cenote at no extra cost. If you would rather move the date, tell us at least 48 hours before.
No experience is needed. Guides give a safety briefing before every swim and life vests are included for snorkelling and cenotes.
Yes. Because the tour is private, the pace follows your children, not a group. Life vests are available, and the half-day tours work best with the very young.
Yes. Every tour includes pickup from Tulum, Puerto Aventuras, Puerto Morelos and Cancún as well. Pickup times change with the distance, and a surcharge may apply from Cancún.
No commitment
Tell us the date, the activities you enjoy, how many you are and your hotel. We reply on WhatsApp within 2 hours, 7:00–21:00 Playa del Carmen time, with the private tours that fit you best and the exact price for your group.
★★★★★ 5.0 · 1,412 reviews · answered by the family, not a call centre
From TulumPickup included on every tour
From Cancún, Puerto Morelos or Puerto AventurasPickup on every tour · ask us on WhatsApp
Every tour on this page can be combined, reordered or shortened. Tell us what you want to do and we build your private tour from Playa del Carmen around it. Asking costs nothing.